Frequently asked questions

1. About Bioactive Solutions
Q1: What is Bioactive Solutions?

Bioactive Solutions is a Bahrain-based company specializing in natural honey-based products such as Apitherapy and Veteamil, designed for wellness, skincare, and natural healing.

Yes, our products are made from high-quality honey and natural ingredients. However, individuals allergic to honey or bee products should avoid use. Always consult your doctor if you have health concerns.

Q3: How can I place an order?

Simply browse our website, add items to your cart, and proceed to checkout.

We accept Credit/Debit Cards, BenefitPay, and Bank Transfers.

Yes. All transactions are processed securely through encrypted payment gateways. We do not store your payment card details.

Q6: Do you deliver outside Bahrain?

Yes, we offer international shipping. Delivery times vary by country.

  • Bahrain: 1–3 business days

  • GCC Countries: 5–7 business days

  • International: 7–14 business days (depending on location and customs clearance)

International customers may be subject to customs duties or taxes, which are the buyer’s responsibility.

Q9: Can I return a product?

Yes, returns are accepted within 7 days if the product is expired, or not as described.

For safety and hygiene reasons, opened or used products cannot be returned.

Contact us via email at info@bioactive-solutions.com with the your contact details and invoice number. Refunds will be issued to the original payment method within 14 working days.

Q12: Are your products FDA or health authority approved?

Our products comply with Bahrain health and safety regulations. However, they are not intended to diagnose, treat, or cure medical conditions.

Products sold may not be suitable for children.

No. Our products are made with natural honey and carefully selected ingredients without harmful chemicals.

Q15: Do you share my personal data?

No. Your personal data is kept secure and only shared with trusted service providers (such as shipping companies) when necessary.

Yes. We use cookies to improve your browsing experience. You can manage your preferences through your browser settings.

Q17: How can I contact Bioactive Solutions?

You can reach us via:

  • Email: info@bioactive-solutions.com

  • Phone: +97335608396

  • Address: Flat31, Building 993, Road 2313, Block 323, Manama

Yes, we offer wholesale and bulk purchase options. Please contact us directly for details.